Service was excellent. I called at 7:30 am when the shop opened so that I could get my van there prior to going to work; they accepted me right away, got the vehicle in and had it diagnosed within a couple hours. They called to okay parts/invoice order prior to going ahead. The vehicle was finished the following day, and they waited for me to pick up the vehicle after work (very close to their closing time). The check-out technician also accepted a $50 off coupon from me after we were processing the credit card - and it was inconvenient for him to do so. A+ customer service, guys!